100 percent Artist Authorized myTracks Schools Download as much
Create a FREE myTracks Page  |  Artist Sign-Up and Info  |  myTracks Reps  |  New Releases Join & Download | Sign-in

+ What is Mytracks?

Privacy Policy

MyTracks.com aka FreshTracksMusic is strongly committed to safeguarding your privacy online. Please read the following policy to understand how your personally identifiable information will be treated as you make use of our many offerings. This policy may change from time to time so please check back periodically. Please note that this policy applies only to MyTracks.com aka FreshTracksMusic, and not to other companies' or organizations' Web sites linked to our site.

This policy will let you know:

1.     INFORMATION THAT MYTRACKS.COM AKA FRESHTRACKSMUSIC COLLECTS FROM YOU

MyTracks.com aka FreshTracksMusic collects information from all users of this Web Site (our "Web Site"), including both users who register for purposes of purchasing MyTracks.com aka FreshTracksMusic's products (the "Products") at a discount and using the services (the "Services") that are available in and through our Web Site (the "Members") and others who access our Web Site but do not register to become Members ("Visitors"). Please read this policy carefully and refer to it as often as necessary. MyTracks.com aka FreshTracksMusic collects information in different ways from Visitors and Members who access the Web Site.

In general, our site automatically gathers certain usage information like the numbers and frequency of visitors to our Web Site and its areas.  We automatically gather certain information about you based upon your activity on our Web Site. We also collect machine data such as processor type, processor speed, operating system type, browser type, audio devices, modem devices and video cards. This information may include the Web site's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, your Internet Protocol ("IP") address and the pages of our Web Site that you viewed during your visit.  An IP address is an identifier for a computer or device.

Members and Visitors are asked to provide certain personally identifiable information when they register for an account, use certain of our Services or purchase our Products.  Depending upon the purpose, such information may include one or more of the following:  name, address, telephone number, email address, zip code, user identification name ("User ID"), password and billing information (such as a credit or debit card number). We may also keep information on your communications with our Customer Service or other departments, and general account history, such as written comments or complaints relating to your account.  We may collect and store certain information regarding your usage of the Services and purchases of the Products, such as data on the choices that you make among the range of available Products and Services and the times and types of Products and Services that you purchase or use.

We may periodically conduct surveys among our Members and our Visitors who provide us with personally identifiable information. We encourage our Members and Visitors to participate in these surveys because they provide us with important information that helps us to improve the types of   products and services that we offer and the manner in which we provide them to you. Your personally identifiable information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our surveys is voluntary.

MyTracks.com aka FreshTracksMusic may also generate nonidentifying and aggregate profiles from personally identifiable information that Members and Visitors provide (such as the total number, but not the names, of Members or Visitors).

2.      COOKIES AND HOW MYTRACKS.COM AKA FRESHTRACKSMUSIC USES THEM

As part of offering and providing customizable and personalized services, MyTracks.com aka FreshTracksMusic uses cookies to store and sometimes track information about you.  A "cookie" is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. Use of our Web Site requires that you accept cookies. (See "Your Choices Regarding Collection, Use And Distribution Of Your Information" for more information on cookies.)

Generally, we use cookies to:

  • Remind us of who you are and to access your account information (stored on our computers) in order to deliver to you a better and more personalized service. This cookie is set when you register or "Login" and is modified when you "Logout" of the area of our Website reserved for Members.
  • Estimate our audience size. Each browser accessing our Web Site is given a unique cookie which is then used to determine the extent of repeat usage, usage by a Member versus by a Visitor, and to help target advertisements based on user interests and behavior.
  • Track your progress and number of entries in promotions, sweepstakes, and contests. When a MyTracks.com aka FreshTracksMusic-hosted promotion uses cookies, the information written to the cookie indicates your progress through the promotion, and may be used to track entries, submissions, and status in prize drawings.
  • Measure certain traffic patterns, and your visiting patterns in the aggregate. We use this research to understand how our users' habits are similar to or different from one another so that we can make each new experience on our Web Site a better one. We may use this information to better personalize the content, services and promotions that you and other users will see or use on or through our site.

3.         HOW MYTRACKS.COM AKA FRESHTRACKSMUSIC USES YOUR INFORMATION

How MyTracks.com aka FreshTracksMusic uses your information depends upon what type of information is being used.

Personally Identifiable Information

We use the personally identifiable information that we gather primarily to provide a customized experience as you use our Services and purchase our Products and, generally, we do not share this information with third parties other than the artists whose music you listen to, purchase or download. However, we may disclose such information if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.

MyTracks.com aka FreshTracksMusic uses the personally identifiable information that it collects from Members during the registration process (the "Personal Profile"), to manage each Member's account (such as for credit and debit purposes). MyTracks.com aka FreshTracksMusic does not share this information with third parties other than the artists whose music you listen to, purchase or download, unless we specifically state otherwise or in special cases. We will share your credit or debit card information with our third party credit and debit card processor for purposes of making credit or debit charges to your credit or debit card for your purchases of our Products and Services but not with the artists with whom we share your other personally identifiable information.  However, in instances where MyTracks.com aka FreshTracksMusic and a MyTracks.com aka FreshTracksMusic Partner jointly promote the Products or Services for which a Member is registering, MyTracks.com aka FreshTracksMusic may provide the MyTracks.com aka FreshTracksMusic Partner certain personally identifiable information, such as the names, addresses, and User IDs of persons who subscribed to the Services or purchased the Products as a result of the joint promotion, for the sole purpose of allowing us and the MyTracks.com aka FreshTracksMusic Partner to assess the results of the promotion. In this instance, MyTracks.com aka FreshTracksMusic will require the MyTracks.com aka FreshTracksMusic Partner to agree not to use the personally identifiable information for any other purpose.  We use return email addresses to answer the email that we receive. Such addresses are not used for any other purpose and are not shared with outside parties.   We use information regarding your IP address, the browser you use and the pages of our site that you view during your visit to better understand the habits and methods used to reach our site and how we may better serve the needs of our Members and Visitors.

Wherever MyTracks.com aka FreshTracksMusic collects personally identifiable information we make an effort to include a link to this Privacy Policy on that page.

Nonidentifying and Aggregate Information

MyTracks.com aka FreshTracksMusic may also generate nonidentifying and aggregate profiles from personally identifiable information that we obtain from Members and Visitors. We do research on our users' demographics, interests, and behavior based on the information provided to us upon registration, during a promotion, from our server log files or from surveys. We do this to understand and serve our users better. We take the information that we receive and combine (or aggregate) it with the responses of other Members and Visitors to create broader, generic classifications (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information).  We then use the aggregated information to improve the quality of our services to you, and to develop new services and products.

We also may provide statistical "ratings" information to MyTracks.com aka FreshTracksMusic Partners and artists about how our Members and/or Visitors, collectively, use the Services and this Web site. We do this so that they too can understand how much people use their areas and our site in order for them to provide you with the best possible Web experience as well.

4.         WHO COLLECTS INFORMATION

When you are using our Web Site and are asked for personally identifiable information, you are sharing that information only with MyTracks.com aka FreshTracksMusic, our credit and debit card processor, and the artists whose music you listen to, purchase or download (although the artists do not receive your credit and debit information), unless it is specifically stated otherwise. For example, some of the Products and Services are offered in conjunction with a MyTracks.com aka FreshTracksMusic Partner ("Sponsored Services"). In order to provide these Sponsored Services to you, it is necessary for us to share your personally identifiable information with the participating MyTracks.com aka FreshTracksMusic Partners. If data is being collected or maintained by any company other than MyTracks.com aka FreshTracksMusic, you will be notified prior to the time of the data collection or transfer. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service.

Promotions that run on our Web Site may be sponsored by MyTracks.com aka FreshTracksMusic Partners or may be cosponsored by MyTracks.com aka FreshTracksMusic and a MyTracks.com aka FreshTracksMusic Partner.   Some or all data collected during a promotion may be shared with the sponsors. If data will be shared, you will be notified prior to the time of data collection or transfer.  You can decide not to participate in the promotion if you don't want your data to be shared.

Please be aware that MyTracks.com aka FreshTracksMusic Partners or other third parties that operate Web sites having links on our site may collect personally identifiable information about you. This privacy statement does not cover the information practices of those Web sites linked to our Web Site.

5. MYTRACKS.COM AKA FRESHTRACKSMUSIC'S DISCLOSURE OF YOUR INFORMATION

In general, Fresh Tracks Music will not disclose your personally identifiable information except with your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. The following describes some of the ways that we may disclose your information.

MyTracks.com aka FreshTracksMusic Partners

MyTracks.com aka FreshTracksMusic may disclose your personally identifiable information to MyTracks.com aka FreshTracksMusic Partners, but this is specifically described to you prior to data collection or prior to transferring the data. MyTracks.com aka FreshTracksMusic may share with a participating MyTracks.com aka FreshTracksMusic Partner some or all data collected during a MyTracks.com aka FreshTracksMusic promotion or in connection with Sponsored Services. If personally identifying data about you will be shared, we will tell you before we collect or transfer the data.

Many promotions or Sponsored Services offer you opportunities to request additional information from MyTracks.com aka FreshTracksMusic Partners. By requesting more information, you give MyTracks.com aka FreshTracksMusic permission to transfer your personally identifiable information to the MyTracks.com aka FreshTracksMusic Partner so that it can fulfill your request. In many instances, only your email address will be shared. If more information will be shared with the MyTracks.com aka FreshTracksMusic Partner, you will be notified prior to the transfer.

Other Providers of Products or Services

We may provide additional links to resources we find useful. If you make a purchase from a provider of products or services whose Web site is linked to our Web Site, the information obtained during your visit to that provider's site, and the information that you give, such as your credit card number and contact information, is supplied to the provider. This is to enable transactions with the provider to take place.

Providers linked to our Web Site have separate privacy and data collection practices. MyTracks.com aka FreshTracksMusic has no responsibility or liability for these independent policies. For more information regarding each provider, its site, and its privacy policies, return to that provider's home page and click on its information link.

From time to time, you may be offered the opportunity to receive materials or special offers from third parties. If you opt-in to receive information from these third parties, MyTracks.com aka FreshTracksMusic will (with your permission) share your name and email address with them.

Third Party Data and Data in the Aggregate

Under confidentiality agreements, MyTracks.com aka FreshTracksMusic may match user information with third party data. Also, MyTracks.com aka FreshTracksMusic discloses aggregated user statistics (for example, 45% of our users are female) in order to describe the Products and Services to prospective MyTracks.com aka FreshTracksMusic Partners and other third parties, and for other lawful purposes.

Special Circumstances

MyTracks.com aka FreshTracksMusic may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating MyTracks.com aka FreshTracksMusic's Terms and Conditions of Use or may be causing injury to or interference (either intentionally or unintentionally) with MyTracks.com aka FreshTracksMusic's rights or property, other users of our Web Site, or anyone else that could be harmed by such activities. MyTracks.com aka FreshTracksMusic may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

6.         YOUR CHOICES REGARDING COLLECTION, USE, AND DISTRIBUTION OF YOUR INFORMATION

MyTracks.com aka FreshTracksMusic may, from time to time, send you email regarding our products and services, unless you opt out of receiving subsequent such emails by clicking on the opt-out link in any such email.

On some types of MyTracks.com aka FreshTracksMusic promotions, we will ask for your email address in order to update you on your entries and status in prize drawings. When you participate in these types of promotions, you automatically receive promotion-related email, unless you opt out of receiving subsequent such emails by clicking on the opt-out link in any such email. Occasionally these promotion-related email messages might include targeted advertisements.

You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use our Web Site.

MyTracks.com aka FreshTracksMusic does not sell or rent personally identifiable user information to anyone. We will notify you at the time of data collection or transfer if your data will be shared with a third party other than the artists whose music you listen to, purchase or download, and you will always have the option of not permitting the transfer. If you do not wish to allow your data to be shared, you can choose not to use a particular service or not to participate in certain promotions or contests.

7.         MYTRACKS.COM AKA FRESHTRACKSMUSIC'S POLICY ON ALLOWING YOU TO UPDATE, CORRECT, OR DELETE YOUR PERSONALLY IDENTIFIABLE INFORMATION

You may edit your Personal Profile at any time by using your User ID and password. You can access your Personal Profile to make changes by clicking on My Profile at [domain name]. You must use your password to make any changes to your Personal Profile. If you've forgotten your password or need a new one, click here .   Alternatively, you may make changes to your Personal Profile by calling our Customer Service Department at [telephone number].   If you wish to change any of the billing information contained in your Personal Profile, you must call our Customer Service Department.

If you want to add your name to, or remove your name from one of the email lists, simply go to My Profile .

8.         MYTRACKS.COM AKA FRESHTRACKSMUSIC'S PROTECTION OF YOUR PERSONAL INFORMATION

Keeping your personally identifiable information private is vitally important to us.  We do not make personally identifiable information available without your permission to any third parties other than the artists whose music you listen to, purchase or download. Any user statistics that we may provide to MyTracks.com aka FreshTracksMusic Partners regarding financial product or service usage on our Web Site are provided in the aggregate only and do not include any personally identifiable information about any individual user.    

Please note that there are places on our Web Site where you can transmit credit or debit card information in order to complete a services registration or purchase transaction. Any time we ask for a credit or debit card number we transmit that credit or debit card number in an encrypted format. We use industry standard, SSL (secure socket layer) encryption.

9.         SECURITY PRECAUTIONS TO PROTECT THE LOSS, MISUSE, OR ALTERATION OF YOUR INFORMATION

Your Personal Profile is password protected so that you and only you have access to this personally identifiable information. You may edit your Personal Profile by using your User ID and password.

We recommend that you do not divulge your password to anyone. MyTracks.com aka FreshTracksMusic will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to logout of your Member account and close your browser window when you have finished your work. This is to ensure that others cannot access your personally identifiable information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

Unfortunately, no data transmission through microwaves or over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personally identifiable information, MyTracks.com aka FreshTracksMusic cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort within our site to ensure its security on our systems.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

10.        CHILDREN'S PRIVACY

Naturally, the safety of children is very important to us. Our Web Site is a general audience Web site.  We do not knowingly permit persons under the age of 13 to purchase the Products and Services, but we will permit persons under 13 to register as users of our Web Site.   Children should always ask a parent for permission before sending personally identifiable information to anyone online.  MyTracks.com aka FreshTracksMusic does not knowingly share personally identifiable information about users under the age of 13 with third parties and we do not sell or rent personally identifiable information about any of our users, regardless of age. In addition, MyTracks.com aka FreshTracksMusic will not send any direct email offers to users who indicate they are under the age of 13.

 

11.        ADDITIONAL INFORMATION

Please keep in mind that whenever you voluntarily disclose personally identifiable information online at any Web site, for example on message boards, through email, or in chat areas, that information can be collected and used by others. In short, if you post personally identifiable information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and any account information. Please be careful and responsible whenever you're online.

12.        CONTACTING MYTRACKS.COM AKA FRESHTRACKSMUSIC

If you have other questions, comments or concerns about these privacy policies contact us at info@freshtracksmusic.com.

13.        REVISIONS TO THIS POLICY

If we decide to change this Privacy Policy, we will post those changes here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.

Revised January 4, 2008

About Us    Contact Us    Privacy Policy    Site Map    Schools    What is myTracks?    Indie    Rock    Urban    Country    Pop    DJ/Electronic    Punk    Other Genres    Artists   Media Player Hub